Frequently Asked Questions
Everything you need to know about our products, shipping, and beauty philosophy.
Are As I Am products suitable for all hair types?
While our formulations are specifically designed to celebrate and nourish naturally curly, coily, and kinky textures, many of our products provide excellent hydration for any hair type prone to dryness.
How can I track my order status?
Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We want you to love your hair. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund, excluding shipping costs.
Are your products cruelty-free and vegan?
We are committed to ethical beauty. All As I Am products are cruelty-free, and the vast majority of our collection is 100% vegan. Please check individual product labels for specific ingredient details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.